Concerns, Complaints and Compliments

We use our own in house proceedure and forms are available from recpeption

Alternatively please e mail the practice manager Mrs Helen Edwards on helen.edwards7@nhs.net or put your compliment, comment or complaint in writing and send to 224 Wokigham Road, Reading, RG61JS.

All complaints are taken seriously and dealt with in this way however, please note if you are complaining on behalf of someone else you need their written consent.

If you do not want to put your comment in writing but would like to talk to us you can book an appointment with our Practice Manager to meet with her and discuss what has happened.