Mrs Leaza Webb (F) Dip ILM
Leaza is our Practice Manager who has an experienced background in healthcare. As The practice manager she will be involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. As the Practice Manager she will support the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Finance & IT Manager
Kalsoom Kayani (F) Dip BF
Kalsoom has been working in the NHS since 2008 and has experience in the GP and Finance area. She Joined the practice in 2016 and has provided a supportive role to the Practice Manager and the Clinicians. She deals with all incoming and outgoing Finances, Payroll , Pension and all things system related pertaining to IT. She is the key liaison for IT when it comes to system upgrades and hardware changes at the practice.
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Michelle Richardson (F)
Michelle is our new reception manager, She manages the reception team and she works cohesively with the whole practice to ensure the smooth running of our services.
Tina Hudson (F)
Tina joined Parkside in 2017 and is a valued member of the practice. She managed the set up of the covid vaccination clinics, managed the staff and the volunteers and did a brilliant job. Her role is to support the whole practice with any issues arising including HR and Admin tasks. She is the point of contact for job vacancies and she also deals with staff appraisals, sickness reporting and she provides valuable support to the admin and reception teams.
Ms Donna Hunter – Green Road
Ms Maria Hodgson – Woodley
The secretaries are here to support the GPs. They arrange any urgent referrals, organise the admin around a normal referral, write out letters on behalf of the GP. Their work is highly skilled and they interact with patients on a daily basis. They offer all round support to the admin, GPs, reception and the nursing team at the practice.
We currently have 9 Admin support staff. These are valued members of our practice, and they work as a team and support the entire practice. The Admin Team work consists of New Registrations, Patient Deductions, Patients note summarising, Coding, Scanning, Patient Requests and Enhanced services reporting. Not only is their work highly confidential, they have to make sure all patient records are correct and up to date in accordance with GDPR regulations. They are essential to our practice and we rely on them to carry out their work to a high level of competency.